Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
Where can I return Comcast equipment to me?
Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
Does Comcast have a drop box for equipment?
Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns. … Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. And this is all free for our customers.
How long do you have to turn in xfinity equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned. For accessories, you have 30 days to initiate a return or exchange.What happens if you don't return your Xfinity equipment?
They will, of course, bill you for any unreturned equipment. This will be full list price for brand new gear even if at the time the router was obsolete and could not be reused. Furthermore, even if the equipment was returned if they fail to log it back into inventory you will be similarly charged.
What happens if you don't return your cable box?
If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.
How much does Comcast charge for unreturned equipment?
Kevin Hunt: Comcast Says Recycle Old Modem, Then Charges $110 As ‘Unreturned’ When a modem can’t keep up with the faster speeds of new technology, it’s time to get an updated modem.
How long do I have to return my Xfinity router?
Returning or Exchanging xFi Pods Please note, you’ll need to return your xFi Pods within 30 days to receive a full refund; however, xFi Pods can be exchanged within one year under the hardware warranty. Learn more about the limited warranty for Xfinity xFi Pods.Do I have to return Xfinity Flex?
Your first Xfinity Flex streaming TV Box is included with your Xfinity Internet service. Each additional TV Box is just $5 per month. … You must return your Xfinity Flex streaming TV Box(es) upon the end of your Xfinity Flex service. If you’re an Xfinity TV customer, you aren’t eligible for Xfinity Flex.
How do I cancel my Comcast Internet and keep 2021?To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you’re speaking with Retention. If they’re not Retention, let them know you’d like to be transferred.
Article first time published onCan I pick up Comcast equipment?
Comcast Service Centers are still available to help with a variety of tasks, including: … Picking up, returning or exchanging your Comcast equipment.
How do I cancel Comcast TV service?
The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you. If you don’t want to wait on the phone, that’s a good option.
What happens if you lose an Xfinity modem?
If you think your device is lost, we recommend contacting us to suspend your service and lock your device. This will prevent anyone from using your Xfinity Mobile device and racking up charges. If your device turns up later, we can simply reinstate your service.
How much does Xfinity charge for equipment?
Xfinity equipment fee: up to $14/mo. With your internet plan, you can use your own modem and router. But if you want to go with Xfinity’s modem/router, the xFi Gateway, you’ll need to pay as much as $14 per month.
How much does a Xfinity cable box cost?
The Xfinity X1 set-top box costs $7.50 per month for your first box, and each additional TV box costs $7.50.
Does Comcast require a cable box?
If you’re a current Xfinity Internet customer, you don’t need any additional equipment to use Xfinity Instant TV. Customers can use their compatible gateway. … No TV Box is required to watch Xfinity Instant TV. You can also watch using the Xfinity Stream app on your compatible smart TV, smartphone, tablet or Roku device.
Where do I return my cable box?
Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.
How long do you have to return spectrum equipment after cancellation?
Again, spectrum people have clearly stated in their Terms and Conditions that you have to return the equipment within 15 days of confirmation. If you fail to do it in this 15 day time period, they will charge you some fee.
How do I return my flex box?
- Print a free UPS return label, then pack it in the original shipping box (if you still have it) and ship it to us.
- Bring it to a local Xfinity Store, where it will be taken off your account immediately.
Is Xfinity Flex like Roku?
The Xfinity Flex is a streaming box that competes with Roku, Amazon Firestick, and Apply TV. It allows internet-only Xfinity customers to watch TV for free, without purchasing a separate cable TV subscription.
How do I turn on my flex?
- Activate your Xfinity Internet. …
- Connect the HDMI cable from your TV to your Xfinity Flex streaming TV Box. …
- Plug the power adapter into an electrical outlet and connect the other end to the USB-C port on your Xfinity Flex streaming TV Box. …
- Your Voice Remote comes installed with two AA batteries.
How do I return directv equipment?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
What is the easiest way to cancel Xfinity?
The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you. If you don’t want to wait on the phone, that’s a good option.
How can I get Comcast to lower my bill?
- Choose a TV package with fewer channels.
- Lower your internet speed.
- Stop going over your data cap.
- Get rid of rental equipment.
- Negotiate your monthly cost.
What happens when you cancel Xfinity?
Comcast/Xfinity impose a fee to cancel your subscription before the contract ends. The fee is $10/month for the remaining months of the contract. For instance, if you cancel your subscription with 9 months remaining, Comcast will charge you $90 early termination fee.
How do I speak to an agent at Comcast?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
Can I pick up my router from XFINITY?
If you purchased your Xfinity Mobile device online, you’ll have to wait for it to arrive in the mail. You can use the tracking number from your order receipt for an update on timing or check on your order status in the Billing section of your Xfinity Mobile Account. …
How do I talk to a Comcast agent?
On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
Can I cancel my cable and keep Internet?
You can reduce the services AND the bill amount without paying any cancellation fees. You only get a cancellation fee if you cancel ALL services. As long as you keep at least one service, (internet in your case as per the question), then there is no ETFs.
How long does it take to cancel Xfinity?
To submit your cancellation request, please visit Please note that it may take up to 48 hours to process your request.
Does Xfinity have a cancellation fee?
An $110/$230 Early Termination Fee for (TV, Internet, Voice or Home) will apply if you cancel all services, excluding Xfinity Mobile, during the term of the agreement. The Early Termination Fee decreases monthly. The Early Termination Fee will not apply if you cancel within 30 days of installation.
